FBM e-Services is a spin off of FBM Software. FBM Software began operations in 2001 with a mission to deliver high quality internet utility software to help consumers cope with increasingly complex PC problems (pop-up ads, spyware, and spam). FBM developed a number of products which were sold both online and in the top American retail outlet stores such as Best Buy, CompUSA and Frys.
FBM developed their own CRM applications which have been utilized 24/7 by the FBM Support Team since the launch of their first product ZeroAds (2002) to support their rapidly growing customer base. The cornerstone in our ability to deliver on this mission has been our corporate focus on advanced 24/7 live customer support tools and highly trained college educated in-house customer support personnel. FBM has focused on significant development and training efforts in building world-class infrastructure and customer support teams.
